Privacy Policy

We will explicitly ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about DecisionLogic products and services, ordering e-mail newsletters, joining a limited-access site or service or when downloading and/or registering DecisionLogic products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function and information about your company.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Our sites may at times also collect information about your hardware and software in order to provide a requested service. 

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, DecisionLogic may use personal information to provide you with more effective customer service, to improve the Site and any related DecisionLogic products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with DecisionLogic, information collected by DecisionLogic.com may be combined with information collected by other DecisionLogic services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other DecisionLogic products and services, and/or share information with DecisionLogic partners so they may send you information about their products and services.

DecisionLogic may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:(a.) – Conform to the edicts of the law or comply with legal process served on DecisionLogic or the Site; (b.) – Protect and defend the rights or property of DecisionLogic and our family of Web sites; or (c.) – Act in urgent circumstances to protect the personal safety of DecisionLogic employees or agents, users of DecisionLogic products or services or members of the public.

Personal information collected on the Site may be stored and processed in the United States or any other country in which DecisionLogic or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of DecisionLogic and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to DecisionLogic in the context of other, separately operated, DecisionLogic products or services.

DecisionLogic.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by DecisionLogic.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

The contact information below can be utilized if or when a User is interested in knowing what specific data is being collected by DecisionLogic. On a request basis, DecisionLogic is able to provide a User with the personal identifiable information that is collected on the respective User upon appropriate identity verification. Also, a User may request access to the information we collect and the right to be aware if the information is being sold and to whom this information is being sold to. The User also has the right to request to discontinue the sale of personal identifiable information to other parties. If or when a User desires to transmit their personal information to another entity, they shall contact DecisionLogic through the contact information provided below. If the User desires erasure, restriction or object to processing of personal data, they shall inform DecisionLogic through the contact information provided below. This process may take onwards of 30 business days, and DecisionLogic will maintain an open line of communication throughout the process. DecisionLogic employs a ticketing system – therefore each request is logged and tracked appropriately. If or when DecisionLogic changes the usage of data, the User shall be notified. The User also has the right to conduct data portability.

You can access and review your personal information by contacting DecisionLogic.com as described at the bottom of this statement, or through alternative means of access described by the service.

You can elect to opt out by not accessing this website. If you decide that providing information requires an update, delete or correct incorrect information – you may contact us with the contact information below. Once your identity has been verified, we will take the appropriate procedures to ensure your request is processed in a timely manner.

Only the employees with the required job function will have access to sensitive information. Our employees are well educated in the importance of security and confidentiality. We conduct frequent trainings company-wide to ensure we stay up to date with fast-growing technology.

DecisionLogic is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Additionally, when we transmit any sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Transport Layer Security 1.2 and 1.3 (TLS) protocol. 

We will not retain personal information for any longer than is necessary for business purposes and legal obligations, or to provide the Service for which we receive or collect the personal information. Additionally, we use security industry best practices to protect personal information, including using encryption and other security safeguards to protect personal information. We design products with security and privacy in mind.

We will be transparent about our practices, so that you can make meaningful choices about how your personal information is used. If we make a change, we will provide prominent notice by posting a notice on our website page and/or we will notify you by email (if you have provided an email address to us).

We support access to, correction and deletion of personal information by the end user or their parent or legal guardian, either by 1) assisting DecisionLogic in meeting its requirements for access, correction and deletion or by responding to requests we received, or 2) directly responding to requests from parents when the information is collected directly from a child and DecisionLogic obtains the parent or legal guardian’s consent. End Users may utilize the forms in the website to request access, correction and deletion of their data, or by emailing support@decisionlogic.com.

DecisionLogic.com is a general audience site and does not knowingly collect any personal information from children. For Data Subjects under the age of 16, a written parental/legal guardian consent must be initiated.

We may use cookies on this Site to personalize user experiences. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

DecisionLogic.com Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow DecisionLogic.com to count users who have visited those pages and to deliver co-branded services. DecisionLogic.com may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

The Client Login portion of this Site uses unique user information to identify and provide secure sign-in for certain users. In order to sign-in to this portion of the Site, authorized users will be asked to type the login name and password provided to them by DecisionLogic employees and/or their agents. For additional information about or assistance with Client Login features and usage, please contact your DecisionLogic sales, technical or administrative representative.

If you have questions regarding this statement, please contact DecisionLogic at the postal and/or email addresses below.

We may occasionally update this privacy statement. When we do, we will also revise the “updated” date at the bottom of this Privacy page and may also send you a notification directly. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

DecisionLogic welcomes your comments regarding this privacy statement. If you believe that DecisionLogic has not adhered to this privacy statement, please contact us electronically or via postal mail at the addresses provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem. DecisionLogic’s compliance department can be contacted using the information below:

 10645 N Tatum Blvd., Suite 200-424
 Phoenix, AZ. 85028
 compliance@decisionlogic.com